
FAQ'S​
1. What should I expect during the initial consultation?
- During the initial consultation, we will discuss your goals, assess the space, and provide an estimate. We’ll also outline the process and answer any questions you may have.
2. Will you provide all necessary materials and supplies?
- We provide standard organizing supplies, but any additional materials like moving boxes or specialty items will be billed separately. We’ll discuss any extra costs before starting the project.
3. Do I need to be present during the organizing process?
- While it’s not always necessary for you to be present, we recommend being available to provide access to the areas and to discuss your preferences and goals.
4. How long does an organizing project typically take?
- The duration of a project depends on the size and complexity of the space. We’ll provide an estimated timeframe during the initial consultation
5. Can you help with organizing sentimental items or family heirlooms?
- Yes, we can assist with organizing sentimental items and family heirlooms, ensuring they are stored safely and meaningfully.
6. How do you ensure the security of my personal information?
- We implement strict privacy measures to protect your personal information. Please refer to our Privacy Policy & Terms of Service for detailed information on how we handle and safeguard your data.
7. What if I’m not satisfied with the results?
- Your satisfaction is important to us. If you have any concerns or are not satisfied with the results, please contact us immediately so we can address and resolve the issue.
8. Do you offer ongoing maintenance or follow-up services?
- Yes, we offer ongoing maintenance and follow-up packages to help you maintain organization and make adjustments as needed.
9. Are your services environmentally friendly?
- We strive to use eco-friendly practices, including recycling and donating items when possible. We can discuss specific sustainability practices during your consultation.
10. How should I prepare my space before your visit?
- You can either keep your space as is and have us sort, declutter, and organize from start to finish or you can declutter any areas you want organized and remove items that are no longer needed. This choice will essentially depend on your time and budget.
11. Do you provide referrals or recommendations for other home services?
- While our primary focus is on organization, we can provide referrals or recommendations for other home services if needed.
12. Do you provide virtual organizing consultations?
- Although we most often provide in-person consultations, we understand that some circumstances (distance, illness, etc.) may not allow for face-to-face consultations. We will do our best to assess your space via Zoom or Facetime at the same hourly rate if we were in person.
13. What is your policy on confidentiality?
- We respect your privacy and handle all client information with the utmost confidentiality. Our team members are trained to protect your personal and sensitive information.
14. Can you assist with organizing digital files and paperwork?
- No, we offer services to help with organizing physical paperwork, including creating efficient filing systems
15. What types of organizing products do you recommend?
- We can recommend a variety of organizing products based on your needs, including storage bins, shelving units, and closet systems. We aim to suggest solutions that are both practical and stylish.
16. Are your services suitable for rental properties or temporary housing?
- Yes, we can help with organizing rental properties or temporary housing, focusing on maximizing space and functionality for short-term living situations.
17. Can you help with organizing home offices for remote work?
- Absolutely. We specialize in setting up efficient home offices that enhance productivity and organization, tailored to your specific work-from-home needs.
18. How do you handle items that need to be disposed of or donated?
- We can assist with sorting items for donation or disposal. We will discuss your preferences and handle the logistics of donating usable items and disposing of unwanted items responsibly.
19. Do you offer organizing services for outdoor spaces like patios or gardens?
- Yes, we offer organizing services for outdoor spaces, including patios, gardens, and sheds, to help you create functional and aesthetically pleasing areas.
20. What should I do if I need help with a last-minute organizing project?
- Contact us as soon as possible to discuss your needs. We will do our best to accommodate last-minute requests and prioritize your project based on availability.